Are you and your teams spending too much time responding to incidents and not enough time investing in people, process, or technology? Discover how to identify the services that can benefit from automated noise reduction, the people and teams at risk of burnout, how your services are performing, and the impact of incidents to your business.
Learning Objective:
- Understand how to leverage new capabilities within PagerDuty Analytics to drive process maturity and better business outcomes
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI