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Shorter Incidents & Fewer Escalations with Runbook Automation

Shorter Incidents & Fewer Escalations with Runbook Automation

PagerDuty has sent you an alert. Now what? How do you take action? If you escalate to a colleague or another team, you are losing time. If you have to navigate a wiki or dig through shared scripts and manual runbooks, you are losing time.

In this session, Rundeck Co-Founder and Chief Product Officer Damon Edwards will provide an overview of runbook automation and how you can leverage runbooks to make the lives easier during incidents.

Learning Objectives:

  • Understand how to use runbook automation to shorten incidents and reduce disruptive escalations
  • Enable self-service access to automated operations procedures for responders

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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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Speakers

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Damon Edwards

Co-Founder and Chief Product Officer

Rundeck