Thomson Reuters successfully executed its revised cloud migration strategy in the midst of a business unit divestiture. This mammoth task involved every part of Thomson Reuters and was anchored around three key principles: dealing with high volumes, executing in short time frames, and ensuring uninterrupted business.
Fully migrating to the cloud doesn’t only mean re-architecting applications or executing migrations, it also signals a cultural shift, one that requires engineers to be able to execute an effective, fast incident response across multiple teams. In this session, you’ll learn:
- How Thomson Reuters accelerated incident response mobilization and improved communication with PagerDuty
- Key strategies for driving fundamental cultural change to reflect high-velocity innovation
- How PagerDuty used integrations, such as ServiceNow and DataDog to maximize productivity and combat alert fatigue
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI