Automated Event Management

Move from signal to action in real-time with automated diagnostics and remediation.

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Automated event orchestration at scale for faster resolution

Infrastructure complexity and technical debt keep piling up—but resources don’t. PagerDuty automates event management, from data correlation to dynamic routing, and the remediation and diagnosis of well-known issues, protecting team capacity to accelerate innovation.

Driving better incident response with Full-Service Ownership.

Reduce noise

Spare teams from alert fatigue and see fewer incidents across services with the click of a button.

Improve situational awareness

Accelerate triage and root cause analysis by surfacing only the most critical information for responders.

Leverage automated diagnostics and remediation

Get faster resolution and expand team capacity with automated diagnostics and auto-remediation of well-known issues.

Event-driven automation for automated triage and diagnostics

Normalize data from disparate monitoring tools. Suppress and group alerts via machine learning to ensure responders are only alerted when their intervention is required. Automate triage with contextual support and auto-remediate common incidents without human involvement.

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Automated incident resolution

Invoke automation jobs automatically with the click of a button. Use pre-built job templates and plugin integrations to empower first responders with the expertise to modify and add new automation that only subject matter experts could do before.

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Automated end-to-end incident management

Use GenAI to surface key data, accelerate resolution, and mobilize people as needed. Eliminate guesswork by automating critical steps such as informing stakeholders. Create a narrative of the incident with AI-generated markers to learn what happened, why it happened, and how to prevent it.

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“With the PagerDuty Operations Cloud we’ve reduced noise by up to 70%, giving our teams time back to deliver value into the business. It also provides clear insights into critical operations so that leadership can make quick decisions to minimize the revenue impact of incidents.”

James Headon

Cloud Operations Manager, Loblaw Technology

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