Yesterday was a bad day for the cloud. PagerDuty, as well as many of our customers and colleagues, suffered significant outages as a result of...
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In June, we were thrilled to announce our new Slack integration. With Slack’s new message buttons, we provided an unmatched ChatOps experience where your whole...
PagerDuty has always been purpose-built to ingest and triage data from virtually any source, so that our customers’ NOC teams, DevOps, IT Ops, Help Desk...
Since the early days of PagerDuty, the need to simplify and streamline incident lifecycle management processes was predicated on the ability to integrate with complex...
In the digital era, the importance of remaining competitive and customer-centric places more pressure on ITOps and DevOps teams who support critical services within the...
How much time do you have? Perhaps it’s our culture of impatience, the art of being a manager, or maybe just my old age, but...
It all started with an idea. Let’s do something amazing for our users, our community, and our industry. Let’s deliver a conference — but not...
We’re thrilled to announce that PagerDuty has been recognized as the winner in the 2016 SaaS Awards “Best Enterprise-Level SaaS Product” category for our team’s dedication...
Modern organizations face great challenges as they embrace innovation and integrate new tools and services. They begin to mature and move away from the complacency...
It is an exciting day at PagerDuty, as we announce the appointment of Jennifer Tejada as chief executive officer and a member of the board. In addition,...
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Culture is a big deal at PagerDuty, which makes being honored as a Top Workplace by the Bay Area News Group all the more exciting....
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Has anyone else noticed how much web conferencing has improved over the past couple of years? Video streams are crisp and clear, you can hear...
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Connecting People with Data Incident response is a complex beast. Organizations choose PagerDuty for its ability to define and streamline the workflow for getting the...
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The PagerDuty Operational Excellence Award is setting out to showcase ITOps and DevOps teams that are accelerating delivery, while ensuring services and systems remain reliable and...
The PagerDuty platform has enabled thousands of our customers to build great tools on top of our various APIs to resolve incidents faster and more effectively....
Here in San Francisco, it’s hard to go a day without hearing about ChatOps and Slack. Sure, living near the Slack headquarters and using their...
Over the years, ITSM solutions have changed drastically. It seems that only a few years ago we were all stuck using legacy on premise ITSM...
Evolving the “Service” Since the start of our platform, PagerDuty has had a core concept called a “service.” It was the origination point for a...