This blog was co-authored by myself and Simon Darken. Once a year, PagerDuty’s SREs get together for a three-day, in-person offsite. With the team spread...
A release is a set of customer visible and operational features that together provide a completely new or improved product capability. It’s something that’s meaningful...
Today’s infrastructure is not your grandparents’ IT infrastructure, nor is it the infrastructure from a generation ago. The days of punch cards, vacuum tubes, ferrite...
I recently joined the summer internship program at PagerDuty, and I have already had one of the most inspiring and thought-provoking experiences of my life....
5 min read
When managing your ITOps team, it’s important to establish Key Performance Indicators (KPIs) based on real and actionable data. As the ITOps landscape evolves, your...
The on-call engineer has a critical role to play in incident management. Since on-call engineers are the first responders, they can mean the difference between...
As a developer, I’m a huge fan of continuous integration. For the uninitiated, continuous integration is a software engineering practice in which code changes are...
In time for day two of Cisco Live, we thought it would be timely to build an integration for Cisco Spark and PagerDuty. So we...
4 min read
At Velocity Santa Clara this year, I gave a talk about the interplay between the DevOps movement and product management. I think it’s important for...
When the telephone first came out, making a call required the assistance of an operator. There was no direct dial. People picked up the phone...
Admittedly, two years ago I was a bulk contributor to the DevOps noise with conversations rooted in the movement around culture, principles, and goals. And...
This is one of two PagerDuty posts on Continuous. Check out our first one: Are You Ready for Continuous Deployment? Continuous Overload If you pay any...
7 min read
This is one of two PagerDuty posts on Continuous. Check out our second one: Continuous — Build, Break, and Fix Fast Continuous Deployment vs. Continuous Delivery There...
6 min read