Every interaction with our customers, partners, and employees is special – but this year’s PagerDuty Summit went far beyond my wildest dreams. Together we committed...
Customer-facing teams have their hands full doing whatever they can to address customer issues quickly. At PagerDuty, our goal is to ease the burden of...
We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps...
It’s day one of PagerDuty Summit, and we are looking forward to a full day of expert presenters, actionable content, and educational sessions to boost...
In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue,...
Our goal at PagerDuty is to meet our customers where they work, with whatever tools they may have. We are delighted to offer over 650...
How do you measure the cost of an incident? A lot of people in technology talk about the cost of an incident solely from the...
In March 2021, a group of Asian-identifying PagerDuty employees (“Dutonians”) and I gathered to discuss the rise of Asian hate crimes observed globally as well...
Today, we are delighted to share that PagerDuty is enhancing our Impact Pricing to further lower the barriers to access for eligible nonprofit organizations, educational...
4 min read
Summit’s right around the corner (have you registered yet?) but the shipping doesn’t stop! We’re excited to announce a new set of updates and enhancements...
From a single on-call engineer hopping online to resolve a problem, to a massive cross-team effort that brings in even the most senior technical leadership...
The pace of technological change has made jobs harder, particularly over the past couple of years. A recent PagerDuty survey found that 42% of respondents...
Here at PagerDuty one of our most important values is “Championing the Customer” – this means doing everything we can to improve the lives of...
We are excited to announce that PagerDuty® Runbook Automation and PagerDuty® Process Automation On Prem are now available on the AWS Marketplace, the leading global...
Visit our Booth and Enter to Win an Entertainment Prize Pack! KubeCon and CloudNativeCon – Europe is here – and PagerDuty will be there live...
After conducting interviews, putting it all together, and writing up your findings, it’s time to gather everyone together and review the incident. In this post...
11 min read
With the rising complexity of our digital ecosystems, incidents are occurring at an unprecedented rate. To combat the additional strain, incident responders are looking to...
4 min read
Today, I am delighted to launch PagerDuty’s 2021 Impact Report. Here’s the question we’re interested in: Is this world better off because PagerDuty is in...