“The stability of Trek Medics’ platform can be the difference between life and death,” said Giran Moodley, PagerDuty’s Senior Solutions Consultant and one of seventeen...
At PagerDuty, we have been heavily focused on developing our Artificial Intelligence for IT Operations (AIOps) solution. This has involved a lot of investment in...
Connection, empathy, and speedy responses are more important in the Customer Support world today than they ever have been before. I’m writing this while sitting...
At PagerDuty, we’ve been on a journey to reimagine work for many months now, culminating in the launch of OneDuty—our vision for the new world...
Register for Summit today! PagerDuty Global Summit 2021 is coming up soon and you won’t want to miss it! It’s an opportunity for all of...
$1,000,000 to be deployed to deliver more COVID-19 vaccines faster, with a focus on underserved communities. PagerDuty.org launched its Time-Critical Health funding and partnership initiative...
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We’re excited to announce a new set of updates and enhancements to the PagerDuty platform! These updates are designed to empower DevOps, development, and customer...
What is Downtime? As the adoption of cloud computing continues to encourage innovation across industries, high-performing and resilient systems have become a necessity in order...
Engaging voters has always been high on election officials’ agendas, but in the critical election year of 2020, COVID-19 made voter outreach even more of...
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Financial services institutions have been facing pressure to modernize their operations for years. But legacy architecture and processes—along with compliance regulations—have made rapid innovation difficult...
It’s easy to assume that DevOps only works for start-ups that build their culture from scratch, or for tech giants with cloud-native roots. But in...
This article was previously published by Raconteur. Unplanned work is rising, with consequences ranging from unhappy customers and lost revenue, to employee churn and burnout....
We are delighted to announce a new Status Dashboard for the Zendesk Customer Service integration. The dashboard enables customer service agents to have real-time visibility...
Recently, there has been a steep rise in the research and utilization of Artificial Intelligence (AI). While AI once seemed like nothing more than a...
“Change is inevitable…except from a vending machine.” If memory serves (it was over 20 years ago), that’s what the free t-shirt that Microsoft gave me...
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When we launched our first-ever training webinar, PagerDuty 101, the PagerDuty team was eager to help new users hit the ground running and provide a...
In today’s dynamic digital economy, seconds matter. Nowhere does this ring more true than for mission-driven organizations, where service reliability can make or break access...
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Australia loses female talent at every stage of the science, technology, engineering and mathematics (STEM) journey. Research also shows that many girls opt-out of STEM...