The recent global IT outage is a stark reminder that even the most advanced organizations can have bad days. Major disruptions can have significant downstream...
In an era where efficiency and smart technology integration are key, 71% of technical leaders report their companies are expanding their investments in artificial intelligence...
It was 3AM at Newark Liberty International Airport. I was groggy, waiting in line to get my boarding pass, only to be met with a...
Global IT disruptions and outages are becoming the new normal, testing the operational resilience of businesses everywhere. How well prepared your team is to handle...
On July 31st, 2024, Sydney played host to a landmark event in the realm of digital operations – PagerDuty on Tour. This event brought together...
One of the first key tenets of cloud computing was that “you own your own availability”, the idea being that the public cloud providers were...
The recent global outage reminds us that identifying issues and their impact radius is just the first part of a lengthy process to remediation. Incidents...
Software is not perfect. And ultimately, it’s not a matter of if you will have an outage, but of when. With the increasing complexity and...
4 min read
Incidents can happen anywhere at any time. They can be small, well-defined, and easily contained. They can be large, messy, and complex, like the major...
5 min read
As organizations increasingly rely on complex digital infrastructure, they must be ready to move rapidly when major incidents occur. The recent global outage has shown...
While they are untimely, stressful and likely to highlight communication breakdowns within an organization; incidents can be a powerful tool for learning and growth in...
The digital landscape is evolving at a breathtaking pace. PagerDuty and our customers are at the forefront of this transformation, continually redefining operational excellence in...
As a global leader in digital operations management, PagerDuty has steadily grown during the past few years. Today, we count half of the Fortune 500...
3 min read
Read the full ebook, The Value of Implementing an Automation Center of Excellence, here. ______________________________________________________________ Automation has been a proven change-maker for business operations for...
Since I wrote DORA vs DORA!, a number of people have asked if I could give more practical advice on how the PagerDuty Operations Cloud...
8 min read
PagerDuty.org’s Third Impact Accelerator Cohort of Crisis Helpline and Crisis Response Organizations Advances Time-Critical Health Outcomes Around the World A timely digital connection can be...
The PagerDuty Operations Cloud empowers modern enterprises to tackle critical operations work and deliver on top strategic initiatives. From transforming incident management to modernizing NOC...
7 min read
We are thrilled to announce that as of March 22, 2024, PagerDuty has been approved for Veterans Affairs ATO (Authority to Operate) and has advanced...
4 min read