The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having them take on the incident commander role...
This blog was co-authored with Michael Cucchi, Vice President of Product Marketing at PagerDuty. Today, we begin a new week with the vision that, as...
Imagine the following scenario: A large retailer experiences a major IT incident that impacts their point-of-sale systems. Their on-call engineers are alerted to the issue...
The huge shift to remote work this year has presented many new challenges for IT teams—not least of which is the issue of securing the...
Our reliance on digital services continues to be heightened by the ongoing COVID-19 pandemic. For work, school, and play, digital remains the primary channel. This...
3 min read
How is it already near the end of October? We know our retailer customers have been heads-down thinking about code freezes and hypercare during the...
At PagerDuty, we’ve always put Inclusion, Diversity, and Equity (ID&E) at the forefront. In fact, we recently launched our first-ever ID&E report, which you can...
4 min read
How PagerDuty Celebrated and Honored Hispanic Heritage Month and Latinx Culture This Year We had the opportunity to celebrate, honor, and learn about Latinx history...
Cloud security has become increasingly complex of late. Cloud providers use tens of thousands of APIs, container orchestration systems are growing in number and complexity,...
5 min read
In a world that’s always on, keeping services up and running isn’t just ideal—it’s mission-critical for all of PagerDuty’s customers. It’s not lost on us...
6 min read
Bio: Melissa Sussmann is the Technical Product Marketing Lead for Relay at Puppet. She enjoys writing about DevOps, site reliability, open-source, and blockchain technology. DevOps...
IT incidents cost enterprises countless dollars in lost productivity each year. Here’s how Slack helps teams stay ahead. Like death and taxes, IT incidents are...
We are super excited to share that we are currently testing and in the process of rolling out a new desktop global navigation to all...
4 min read
Delay is the leading cause of death in the world today. Delay doesn’t just impact acute care and emergency response; it also worsens more routine...
Another PagerDuty Summit is in the books, and we’re still coming down from the excitement and energy our customers and community showed us over the...
7 min read
Monday, I had the privilege to hear Vernā Myers, VP of Inclusion Strategy at Netflix, speak to our PagerDuty Summit community about her tools to...
We are excited to announce PagerDuty’s flexible, one-touch integration with Zoom Video Communications. The integration gives users the ability to create Zoom meetings directly within...
5 min read
In 2020, your company is no longer digital-first, you’re very likely digital-only. To your customers, the digital experience is the only experience, and if it...