Throughout 2023, one thing has become abundantly clear: regardless of an organization’s size or industry, incidents are inevitable. Recently across the APAC region, we’ve seen...
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Reimagining emergency care rooted in equity, tackling public health challenges using sensor technologies and data analytics, and healing communities by breaking the cycle of violence...
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In a world where organizations of all industries increasingly rely on digital innovation and experiences to create differentiation in the market, it has never been...
For modern enterprises aiming to innovate faster, gain efficiency, and mitigate the risk of failure, operational resilience has become a key competitive differentiator. But growing...
5 min read
Today is an important day for us at PagerDuty, and for the larger ecosystem of incident management. We’ve acquired Jeli, a standout player in the incident...
PagerDuty’s 2023 Holiday Shopping Report: Online shopping will be about the same as last year — top frustrations include poor digital experiences, security, shipping, and tracking...
It’s 2023. In today’s world, every company and individual, regardless of their industry, relies on software to increase productivity. Our users expect our technology to...
Last week, we celebrated Patriot Week at PagerDuty, honoring and recognizing veterans around the world. Whether our Dutonians themselves or one of their family members...
Generative AI is forecasted to have a massive impact on the economy. These headlines are driving software teams to rapidly consider how they can incorporate...
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
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Effective incident response plays a critical role in maintaining smooth operations at organizations of all sizes. When built up correctly, operational resilience–that ability to bounce...
5 min read
Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but with tighter budgets...
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The holiday season—or at least the holiday travel booking season—is firmly upon us. For many people, this time of year conjures up associations with family,...
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Many PagerDuty customers create their own apps to help them manage their PagerDuty environments. Teams might have any number of workflows that might benefit from...
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Hispanic Heritage Month is a time to celebrate the culture and contributions of the Hispanic and Latine community. Here at PagerDuty, we have an Employee...
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“We have the automation, but it will need to be invoked separately for each account. Doable, but time consuming and error-prone. Oh, and only someone...
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At PagerDuty, our purpose is to empower teams with the time and efficiency to build the future. That means that our own teams are constantly...
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In today’s fast-paced, digital-first landscape, delivering exceptional customer experience is paramount to business success. For customer service teams, that means maintaining service level agreements (SLAs)...
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