Avoiding Noise in Incident Management Suppression. According to the thesaurus, this word is synonymous with terms like deletion, elimination, and annihilation. Yet within the context...
If technical debt were like monetary debt, it would be hard to keep track of it unless you checked in manually. The only way many...
According to a roundup by Gartner, the average cost of downtime for an enterprise is $5,600 per minute. While the data collected was from incredibly...
International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. It’s about unity, celebration, reflection, advocacy and action....
A memo from our CEO, Jennifer Tejada. More than a hallmark card holiday, we celebrate today as International Women’s Day. It’s a celebration across the...
Have you ever returned to the office to find out that a server was down the whole night, and there was no way you could...
Here at PagerDuty, we spend a lot of time thinking about how we can help the DevOps community and IT professionals succeed. We’re particularly interested...
One year ago today, I embarked on my most exciting adventure yet — PagerDuty. Here in the valley, it’s truly amazing what can be achieved...
Smart devices require smart monitoring. That’s not a platitude. It’s an imperative. In fact, the smarter the device, the smarter you need to be about...
Cloudflare and Google’s Project Zero published details of a data leak. A vulnerability in Cloudflare’s code has led to an unknown quantity of data leaking...
I joined PagerDuty in 2014 when the company was, by many measures, a successful startup. The company was growing and had become the default choice...
In a simpler world, all alerts would be created equal and your infrastructure would either be completely working or completely broken — with no middle...
Thanks to the DevOps movement, we now understand why software delivery chains that consist of a series of silos are bad. They complicate communication between...
Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which entails...
Why I Joined When I decided to interview at PagerDuty almost two years ago, two things convinced me this was the right fit for me...
The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running...
Managing Increased Complexity Against Greater Agility Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build and deploy applications...
Why External Variables Matter in Incident Management When it comes to incident management, it’s easy to fall into an insular mindset. We spend months planning...
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