Announcements
More Pager Dutonians
We’re happy to announce the addition of 4 new Pager dudes and dudettes; David Lanstein, Doug Barth, Ryan Hoskin, and Sam Noland. A few years...
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Blog
Reliability
Outage Post-Mortem – Jan 24, 2013
On January 24, 25 and 26, 2013, PagerDuty suffered several outages. The events API, used by our customers to submit monitoring events into PagerDuty from...
Announcements, Features
Mobile site improvements
We take our hackdays pretty seriously at PagerDuty, and we’re excited that new features and write-ups are starting to trickle out from our most recent...
Reliability
Trading up Your Engine: How to Move Your IOPS-heavy MySQL/Rails Stack to Unicode Without Downtime
You’re a techie working for one of the multitude of startups that rushed to market, where the founders hastily glued a Rails app together with candy-bar wrappers and...
Reliability
Ensuring the Call Goes Out—Every Time
A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better...
Alerting, Operations Performance
Growing a Rails Application: How We Made Deploy Fast Again
TL;DR; We brought our deploy time down from 10 minutes to 50 seconds. When I joined PagerDuty over a year ago, our application consisted of...
Alerting, Operations Performance
Approaching the Hiring of Engineers as a Machine Learning Problem
Hiring software engineers is hard. We all know this. If you get past the problem of sourcing and landing good candidates (which is hard in...
Reliability
4 Keys to a Website Monitoring Service
This is a guest post by Connie Quach, Sr. Product Manager, responsible for the web performance products at Neustar. In today’s competitive environment, website performance...
Reliability
Turn on Maintenance. Go Exploring. Break Stuff.
Sometimes you just have to tinker. Experimentation, trial and error are all part and parcel of the learning experience, and the gateway to bigger and...
Events
PagerDuty Sponsoring Splunk’s 3rd Annual Worldwide User Conference
TL;DR: We are attending and sponsoring the 2012 Splunk Worldwide User Conference, which runs from September 10 through the 13th in Las Vegas at the Cosmopolitan...
Announcements, Features
You Have The Power!
Getting excited about APIs can sometimes be a stretch. An API is not a piece of flair you can adorn across your chest, glistening and...
Alerting, Operations Performance
How to provide 24×7 phone support using PagerDuty and RingCentral
Customers always expect great support from every business, and they ought to if they pay a premium for it. Providing awesome support is a lot...
Alerting, Operations Performance
How dotCloud, Instagram and One Crafty Systems Administrator are Using PagerDuty
Monitoring your infrastructure. It can be challenging, but that’s why you have all of the tools in place to make sure you don’t miss a...
Announcements, Partnerships
New Datadog integration with PagerDuty
We are very excited to announce a new integration with our friends at Datadog. Datadog is SaaS-based monitoring service that integrates metrics and events from...
Reliability
A UTC Leap second vs Derecho
At PagerDuty, we usually get a front seat to anything that’s wrong with the internet. Last weekend, a derecho storm took out 7% of AWS...
Announcements, Partnerships
Verelo + PagerDuty: New integration is live!
We are very excited to announce a new integration and partnership with our good friends north of the border at Verelo (they’re based in Toronto,...
Reliability
AWS Outage (June 29th) – Weathering the Storm
On the evening of Friday, June 29th, Amazon Web Services (AWS) experienced a major outage at its North Virginia location due to a loss of...
Announcements, Reliability
We are off AWS US-East!
We have some very exciting news for all of our customers who are running mission-critical systems on AWS in the US-East region: we have migrated...