We recently completed our third round of annual security training at PagerDuty. We run two sessions: One for all employees, where we discuss things such...
Surprising Findings From a Survey of 800 IT Professionals At PagerDuty, we are aware of the negative consequences tied to poor operations health. In today’s...
At PagerDuty, we strive to improve and learn as individuals and as a team. This manifests itself through postmortems, code reviews, retrospectives, discussions in Slack/JIRA,...
2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and...
Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan...
Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for...
What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what...
Depending on when you were introduced to DevOps, your perception of how DevOps is implemented will vary. DevOps started as a culture-only movement, and as...
It’s the end of another exciting year at PagerDuty! A few top highlights include raising $43.8 million in a Series C funding round, officially launching...
Continuing our ongoing effort to make incident response best practices easy to adopt, PagerDuty is pleased to announce that response plays are now available! Response...
As we approach the end of 2017, let’s celebrate all our successes, reflect on what we’ve learned, and get ready to make next year better...
It’s safe to say that the reasons and the benefits of migrating to the cloud are already well known. Organizations have come to embrace the...
One of the best things about working at PagerDuty is that our customers, our users, our champions, and our buyers are all the same people....
Find PagerDuty at Booth #2628 AWS re:Invent 2017 is approaching quickly, and we couldn’t be more excited! With less than a month left until we...
Is there such a thing as enterprise DevOps? You bet. After all, at the end of the day, DevOps is simply a methodology — one...
What do you do after you’ve experienced an incident and performed a post-mortem (or, postmortem)? That may seem like a simple question, or even a...
When you hear the words incident management, you may think of IT pros managing backend systems. Customer support teams probably don’t come to mind. But...
As every business evolves into a digital business, and micro-moments matter more than ever to both revenue and brand equity, the need for effective communications...