An observability solution should help any incident responder understand what changed and why. A lot has been written on the difference between monitoring and observability,...
5 min read
“Change is inevitable…except from a vending machine.” If memory serves (it was over 20 years ago), that’s what the free t-shirt that Microsoft gave me...
5 min read
We knew that the most loved feature in our ServiceNow 7.0 release would be the CMDB features. And in our ServiceNow 7.5 release (available now),...
4 min read
Digital initiatives are on the rise, with spending on the public cloud expected to increase by 18% in 2021. These initiatives are also driving customer...
Leave it to Amazon Web Services to find a way to make their massive celebration of all things cloud entirely virtual, free, and even bigger....
Ask most people what they consider to be the core value of the AWS cloud, and they’ll probably include things like AWS’ scalability and flexibility....
4 min read
Cloud security has become increasingly complex of late. Cloud providers use tens of thousands of APIs, container orchestration systems are growing in number and complexity,...
5 min read
Bio: Melissa Sussmann is the Technical Product Marketing Lead for Relay at Puppet. She enjoys writing about DevOps, site reliability, open-source, and blockchain technology. DevOps...
IT incidents cost enterprises countless dollars in lost productivity each year. Here’s how Slack helps teams stay ahead. Like death and taxes, IT incidents are...
We are excited to announce PagerDuty’s flexible, one-touch integration with Zoom Video Communications. The integration gives users the ability to create Zoom meetings directly within...
5 min read
In 2020, your company is no longer digital-first, you’re very likely digital-only. To your customers, the digital experience is the only experience, and if it...
There’s no “i” in Teams…but there are two “i’s” in “PagerDuty for Microsoft Teams Meetings.” Sometimes a face-to-face meeting—or its digital equivalent, the video conference—is...
What’s New With PagerDuty and ServiceNow? You asked and we’re delivering! We’re introducing several new and exciting features to PagerDuty’s ServiceNow integration that you, our...
3 min read
We are delighted to announce our new PagerDuty integration for Salesforce Service Cloud. This integration empowers Customer Service, Engineering, and IT teams to proactively resolve...
Hi Yangsters, I hope everyone is staying safe during these unpredictable times. As a fellow professional in technology, I’m guessing your workload has either remained...
Many of you may be reading this blog from home, a remote office somewhere, a family member’s house, or—if Zoom backgrounds are to be trusted—the...
With over 75 million daily active users, it’s safe to say Microsoft Teams is essential to many global businesses. On top of that, Microsoft CEO...
“The way we work has changed forever.” Those are words that our CEO Jennifer Tejada used in her interview with Yahoo Finance a couple of...