Technology
What Does Downtime Cost Your Business?
The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running...
Technology, Trends
Monitoring in the Microservices Age
Managing Increased Complexity Against Greater Agility Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build and deploy applications...
ITOps & Modern Ops, Technology
True Full-Stack Visibility Into Your Modern Day Infrastructure
What is Full-Stack Visibility? You often hear that a tool provides full-stack visibility — but what exactly does that mean? Different tools provide visibility in different...
Technology
2016: Year-In-Review
2016 has been a great year for PagerDuty, as we’ve had a momentous year of rapid innovation, transformation, and growth. As we take this time...
Innovation, Technology
The IoT and Next-Generation Monitoring Challenges
We’re living in the future. Thanks to the Internet of Things (IoT), our world is more automated and connected than ever before. Just about everything,...
Events, Events & Community, Innovation, ITOps & Modern Ops, Product, Technology
What’s New With PagerDuty
Here at PagerDuty we constantly release new innovations to help ITOps and DevOps teams worldwide deliver better software and customer experiences. This quarter has been...
Features, Technology
Getting Paged Never Looked So Good
PagerDuty sends hundreds of thousands of email notifications to customers every day, providing timely insights into problems that need their attention. To make the act...
Best Practices & Insights, DevOps, Tech Talk, Technology
Breaking Down Monitoring
Monitoring is pivotal in the sustained proactivity in your ITOps architecture. In recent years, we have seen an explosion in both the number of and...
Features, Product, Technology
What’s New With PagerDuty
In Q3, we released many exciting new capabilities to continue to deliver a great user experience and value to our customers. In last week’s What’s...
Ideas, Innovation, Tech Talk, Technology
Using Incident Management Data for Measuring Team Performance
When managing your ITOps team, it’s important to establish Key Performance Indicators (KPIs) based on real and actionable data. As the ITOps landscape evolves, your...
Announcements, Features, Technology
Tracking Your Organization's Response with Response Notes
How much time do you have? Perhaps it’s our culture of impatience, the art of being a manager, or maybe just my old age, but...
ITOps & Modern Ops, Technology
The IT Black Hole
A decade ago I worked on solutions for the office of the CIO, including IT Portfolio Management and IT Financial Management. When it came to...
3 min read
ITOps & Modern Ops, Technology, Trends
NASA's Juno Mission and IT Operations
I’ve always wanted to be a starship pilot traveling the stars. While there is a slim chance of interstellar travel happening in my lifetime, we...
Innovation, ITOps & Modern Ops, Technology
ITOps In The Modern Ops World
As modern operations gain momentum, it is quickly becoming the new norm for business. Infrastructure has become malleable and self-service is in demand. As a...
ITOps & Modern Ops, Technology
Incident Management for ITOps Teams: Learning to Centralize
Can ITOps teams centralize incident management? If you work in ITOps, your first answer to that question may be a resounding “no.” After all, ITOps has...
Events, Events & Community, ITOps & Modern Ops, Response Orchestration, Technology
Enabling ITOps Incident Response Workflows in VMware Environments
PagerDuty at VMworld 2016 As one of the first proponents and a longstanding leader in virtualization, VMware enables customers globally to manage their IT resources at...
Events, Events & Community, Technology, Trends
Double Diamonds Aren't Just for the Snow
I sat nervously at the top of the mountain with a snowboard, staring down a double black diamond that seemed to trail off into nowhere....
DevOps, Features, Technology
DevOps Monitoring is a Multi-tool Affair
Monitoring tools are intended to make life easier for DevOps team, and choosing the right DevOps monitoring tool can make all the difference for efficient...