PagerDuty is in the business of enabling people to take action. As a company, we have been able to assist thousands of customers in a...
Recently, I wrote about an IDC business value study PagerDuty commissioned and shared some of the results from the research. In summary, after in-depth interviews...
In order to keep digital services running around the clock, teams need to be able to solve problems faster—or, ideally, in real time. Additionally, the...
Digital transformation may be the largest shift the IT industry will experience in a lifetime. It’s a term used throughout the tech industry and in...
2019 has been a banner year for PagerDuty, and we’re excited to kick off the holiday season with AWS re:Invent—one of our largest partner trade...
Do Poke the Bear Did you know ringtones in the PagerDuty mobile app are one of the most-requested features customers contact us about? And have...
When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at...
SLOs Just Became Important Back in the good old days of monolithic applications, most developers and application owners relied on tribal knowledge for what performance...
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It’s a new world order: Skynet has taken over. Just kidding. But it sometimes feels that way, doesn’t it? In the words of Marc Andreessen,...
This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably...
Many organizations today are dealing with a lot of complexity and disconnected tools. Teams and departments are running in parallel but siloed from each other....
Kelsey Shannahan is a Senior Developer at a leading healthcare IT company in Columbus, Ohio. She is passionate about Elixir, her three cats, and Eldritch...
Software teams seeking to provide better products and services must focus on faster release cycles. But running reliable systems at ever-increasing speeds presents a big...
After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –...
The author would like to point out that this blog was definitely not delayed multiple times by fellow contributors, Dave Bresci and Arup Chakrabarti. Monitoring...
October is the month of spooky scares, so it makes sense that National Cybersecurity Awareness Month is also recognized at this time—after all, what’s more...
As digital transformation continues to be central to an organization’s growth mandate, it’s critical to ensure that customer-facing, revenue-generating, mission-critical applications are operationally reliable and...
For your team to effectively respond to incidents, you need a shared, unambiguous incident definition so you can recognize when an incident has occurred and...