At PagerDuty, we strive to improve and learn as individuals and as a team. This manifests itself through postmortems, code reviews, retrospectives, discussions in Slack/JIRA,...
The customer support team is the face of your organization. It’s the group that your customers interact with most, and it plays a key role...
It’s 3 a.m., and you’re warm and cozy under your comforter, lost in a dream world, and blissfully unaware of the drool pooling on your...
Introducing the Finalists for the Inaugural 2017 Inclusion for Impact Awards from PagerDuty, Crunchbase, and SaaStr The 2017 Inclusion for Impact Awards finalists have been...
With the rise in FinTech startups, increasingly stringent regulations, and changing customer behaviors and expectations, financial institutions need to adapt quickly in order to stay...
2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and...
In a recent interview, PagerDuty Co-founder Alex Solomon shared the story of how he and his fellow co-founders Andrew Miklas and Baskar Puvanathasan came up...
Is VoiceOps Ready for the Next Step? Imagine this: PagerDuty calls and a calm voice tells you that you have problems to pay attention to....
Announcing the First Inclusion for Impact Awards From PagerDuty, Crunchbase, and SaaStr In 2017, we saw an unprecedented movement within the technology industry to acknowledge...
Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan...
Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for...
Virtual Summit is heading to the UK! Just like its sister event in the U.S., Virtual Summit UK has a packed lineup of practitioners and...
What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what...
Virtual Summit is almost here and we couldn’t be more excited! With only a couple of weeks to go, we thought we’d share three reasons...
We at PagerDuty have had a lot to be thankful for—2017 was a whirlwind of excitement and a number of firsts. As we look ahead...
Depending on when you were introduced to DevOps, your perception of how DevOps is implemented will vary. DevOps started as a culture-only movement, and as...
It’s the end of another exciting year at PagerDuty! A few top highlights include raising $43.8 million in a Series C funding round, officially launching...
What does incident management mean for the travel and hospitality industry? There are times when it can mean everything. In this post, we’ll take a...