Continuous integration (CI) is a software development practice where members frequently merge their work to decrease problems and conflicts. Each push is supported by an...
On March 25th, PagerDuty suffered intermittent service degradation over a three hour span, which affected our customers in a variety of ways. During the service...
PagerDuty sends out webhooks when different events happen on an incident. A webhook is a custom HTTP request that can contain more or less anything...
3 min read
PagerDuty escalation policies just reached the next level (pun intended). You can now add up to 10 team members to each level of your policies...
“With PagerDuty we have be able to consolidate our alert stream” – Chris Peters, Operations Lead at Expensify “I can’t imagine life without PagerDuty. Having...
This is the final post of our series about transitioning to a DevOps culture (for now). To start from the beginning check out, Why You...
4 min read
Finding street parking in San Francisco and New York is a nightmare. Then when you find the holy grail of parking spaces you need to...
2 min read
This is the third post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to scale...
7 min read
This is the second post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to start...
6 min read
This is the first post in a series to help your engineering team transition into a DevOps model. We’ll start with the whys and get to...
5 min read
Whenever we meet someone the first question we are asked is what we do for a living. We are always on the job, even though...
Knowing your on-call status is more important than knowing if it’s raining outside. Unlike dealing with the drizzle that’s passed over San Francisco recently, if...
This is a guest blog post from Katie Newland. It’s a reaction to her spouse receiving PagerDuty notifications at inopportune times and how her spouse’s...
We get it. You hate getting alerts. As Jason Floyd, Senior DevOps Manager at Real Networks put it, “I love you and I hate you. PagerDuty...
Corey Bertram, Site Reliability Engineer at Netflix recently spoke to a DevOps Meetup group at PagerDuty HQ about injecting failure at Netflix. For Corey, he...
Two of the most important metrics for any on-call team are Incident Volume and Mean Time to Repair (MTTR). Tracking how many incidents are coming...
This is a guest blog post from Shawn Parrish of NodePing, one of our monitoring partners, about how to avoid some of the more common monitoring...
This is a guest blog post from PC Monitor, one of our monitoring partners, about how to best use their system and PagerDuty together to...