Gaining operational maturity isn’t something that happens overnight after implementing new tools. At its core, it’s a concerted effort in shifting culture so that people...
With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak...
The way we live and work has become fully digitalized, and this means consumers now expect flawless digital experiences in real time. When things don’t...
Rundeck has now joined forces with PagerDuty. What pulled us together? Our shared vision for improving the work lives of those who run modern digital...
6 min read
Ask most people what they consider to be the core value of the AWS cloud, and they’ll probably include things like AWS’ scalability and flexibility....
4 min read
Automation is everywhere in our day-to-day IT practices. Many of the processes that have been created for managing hardware and software components were designed, or...
The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having them take on the incident commander role...
This blog was co-authored with Michael Cucchi, Vice President of Product Marketing at PagerDuty. Today, we begin a new week with the vision that, as...
Imagine the following scenario: A large retailer experiences a major IT incident that impacts their point-of-sale systems. Their on-call engineers are alerted to the issue...
The huge shift to remote work this year has presented many new challenges for IT teams—not least of which is the issue of securing the...
Our reliance on digital services continues to be heightened by the ongoing COVID-19 pandemic. For work, school, and play, digital remains the primary channel. This...
3 min read
How is it already near the end of October? We know our retailer customers have been heads-down thinking about code freezes and hypercare during the...
At PagerDuty, we’ve always put Inclusion, Diversity, and Equity (ID&E) at the forefront. In fact, we recently launched our first-ever ID&E report, which you can...
4 min read
How PagerDuty Celebrated and Honored Hispanic Heritage Month and Latinx Culture This Year We had the opportunity to celebrate, honor, and learn about Latinx history...
Cloud security has become increasingly complex of late. Cloud providers use tens of thousands of APIs, container orchestration systems are growing in number and complexity,...
5 min read
In a world that’s always on, keeping services up and running isn’t just ideal—it’s mission-critical for all of PagerDuty’s customers. It’s not lost on us...
6 min read
Bio: Melissa Sussmann is the Technical Product Marketing Lead for Relay at Puppet. She enjoys writing about DevOps, site reliability, open-source, and blockchain technology. DevOps...
IT incidents cost enterprises countless dollars in lost productivity each year. Here’s how Slack helps teams stay ahead. Like death and taxes, IT incidents are...