DevOps
Unplanned Work: The Impact on DevOps Teams
Going on call and being awakened at a moment’s notice to put out fires when reputation and revenue are on the line is incredibly stressful....
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Blog
Announcements
PagerDuty: Empowering People in Moments of Truth
Our founders created PagerDuty with the simple goal of making the lives of on-call developers better—and in doing that, we’ve championed a new way of...
Announcements
PagerDuty Welcomes Julie Herendeen as Chief Marketing Officer
PagerDuty has pioneered the Digital Operations Management market, from our first on-call product to the real-time platform that our customers rely on today. Our founders...
Community, Events
Breakathon: Case of the P1 Incident
Grab your magnifying glass and pipe: We have an incident—and we need your help to solve it! The sky is dark, and the rain pitter-pattering...
Events, Events & Community
Fun Stuff at Summit in SF!
Did you know that San Francisco’s Chinatown is the oldest Chinatown in the United States? Or that Golden Gate Park is bigger than NYC’s Central...
Mobile, Product
August 2019 Release Overview: New Mobile Features, Enhanced Security and Analytics, and Amazon EventBridge Integration
PagerDuty is proud to announce our latest release, which provides a new set of product capabilities and enhancements that further enable you and your teams...
4 min read
PagerDuty Life
Women’s Equality Day: Making Your Voice Heard at Any Table
Today is Women’s Equality Day in the United States, when we commemorate the passage of the 19th Amendment, giving women the right to vote. While...
Industry
Healthcare IT Trends and Challenges
Technology and digitization are disrupting every industry—and healthcare is no exception. In this time-critical industry, patient care needs to be efficient and convenient. This is...
Agile, Best Practices & Insights
Understanding Systemic Issues: The PagerDuty Health Check Process
Continuous improvement is one of the fundamental tenets of Agile methodology that PagerDuty’s product development teams emphasize. This already works fairly well at the individual...
Best Practices & Insights, Community
Optimizing Business Response When Technical Incidents Happen
Most technical incident response plans typically account for stakeholder communications—for both internal teams and external customers. But at PagerDuty, what we’ve learned from our customers...
Community
The PagerDuty Summit Practitioner: What’s In It for Me?
Are you a practitioner looking to attend the speaking sessions at PagerDuty Summit 2019 and want to get into the weeds with the PagerDuty developer...
3 min read
Events
Announcing Speaker Sessions at PagerDuty Summit 2019
We are only weeks away from PagerDuty Summit 2019, and we have a lot in store for you at this year’s event. In addition to...
Modern Incident Response, Product
Keep Your Business Stakeholders Updated While You Save the Day
Imagine this: An airline encounters a major IT incident in a data center that affects their ticketing system. Behind the scenes, technical responders are scrambling...
Agile, Best Practices & Insights
From Scrum to Kanban: Why Most Delivery Teams at PagerDuty Made the Switch
“And remember, no matter where you go, there you are.” – Confucius Nearly two years ago, I joined PagerDuty as an Agile Coach with limited...
PagerDuty Life
Banjos, Trumpets, and Bass—Oh My!
“The PagerDuty values that resonate most with me are Champion the Customer and Run Together. The first because I work with customers every day, and...
Best Practices & Insights, PagerDuty Life
A DevOps-Principled Approach to Inclusion, Diversity, and Belonging
Many organizations are transitioning to DevOps, a software practice where developers both write and operate their code. This transition is often driven by digital transformation...
Integrations
Serverless Event-Driven Workflows with PagerDuty and Amazon EventBridge
This week’s AWS Summit in New York was an exciting one for both AWS and PagerDuty. The AWS team rolled out Amazon EventBridge, a set...
Events
You’ve Been Accepted: PagerDuty University
Last year at PagerDuty Summit 2018, we officially launched PagerDuty University (PDU), a training program that provides hands-on classroom training to current and prospective customers...