Service Disruption Timeline for October 21st, 2016
On Friday October 21, 2016, PagerDuty had an outage followed by a period of service degradation. We take outages very seriously, especially when it impacts...
3 min read
On Friday October 21, 2016, PagerDuty had an outage followed by a period of service degradation. We take outages very seriously, especially when it impacts...
3 min read
Yesterday was a bad day for the cloud. PagerDuty, as well as many of our customers and colleagues, suffered significant outages as a result of...
3 min read
PagerDuty sends hundreds of thousands of email notifications to customers every day, providing timely insights into problems that need their attention. To make the act...
What is Time to Resolution? Time to resolution (TTR) or Mean time to resolution (MTTR) refers to the average length of time needed to resolve...
It’s Time to Transform – Are You Ready? The shift towards agile cultures is pushing DevOps and ITOps teams to transform their software architectures and...
Monitoring is pivotal in the sustained proactivity in your ITOps architecture. In recent years, we have seen an explosion in both the number of and...
Does PagerDuty Splunk? A question many asked last week as PagerDuty attended the 7th annual Splunk.conf in Orlando, Florida. To answer that question bluntly, ABSOLUTELY...
Microsoft Ignite was a massive show this year and it was great to see all of our Microsoft friends from the Azure, SharePoint, Yammer, and...
PagerDuty’s technical integration community continues its remarkable growth as we approach over 180 native integrations. This month we welcome a new partner, MxToolbox. MxToolbox is...
In Q3, we released many exciting new capabilities to continue to deliver a great user experience and value to our customers. In last week’s What’s...
The Microsoft software stack is perhaps the biggest household name across the enterprise. For the past several years, we’ve seen a huge shift from an...
When managing your ITOps team, it’s important to establish Key Performance Indicators (KPIs) based on real and actionable data. As the ITOps landscape evolves, your...
The on-call engineer has a critical role to play in incident management. Since on-call engineers are the first responders, they can mean the difference between...
In June, we were thrilled to announce our new Slack integration. With Slack’s new message buttons, we provided an unmatched ChatOps experience where your whole...
PagerDuty has always been purpose-built to ingest and triage data from virtually any source, so that our customers’ NOC teams, DevOps, IT Ops, Help Desk...
Since the early days of PagerDuty, the need to simplify and streamline incident lifecycle management processes was predicated on the ability to integrate with complex...
In the digital era, the importance of remaining competitive and customer-centric places more pressure on ITOps and DevOps teams who support critical services within the...
12 sessions. 20 speakers. 1 action-packed day. The excitement was radiating. “It was amazing,” said one of the many attendees. The industry-based content and the...