How We Scale Continuous Improvement and Agile Beyond Engineering at PagerDuty
This piece is co-authored by Roma Shah, Manager, Agile Leadership Team, PagerDuty. If you’ve worked on a team that has adopted Agile techniques, you’ve probably...
Where Engineering Lessons Fall Short: Overcoming Misconceptions Through Real-World Experience
As an Agile Coach at PagerDuty, I facilitate the majority of my development team’s core agile ceremonies. One of my main responsibilities is to challenge...
Understanding Systemic Issues: The PagerDuty Health Check Process
Continuous improvement is one of the fundamental tenets of Agile methodology that PagerDuty’s product development teams emphasize. This already works fairly well at the individual...
From Scrum to Kanban: Why Most Delivery Teams at PagerDuty Made the Switch
“And remember, no matter where you go, there you are.” – Confucius Nearly two years ago, I joined PagerDuty as an Agile Coach with limited...
Agility in Everyday Activities
It’s already a couple of months into the new year, but a lot of us are still likely thinking about what we can improve on....
Psychological Theories Behind Agile Software Development
Reflective Practice at PagerDuty With an almost 20-year career in social services—including working in institutions such as The University of Chicago, the United States Peace...
4-Step Sailboat Retrospective for Smooth Sailing
Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan...
3 Ways to Create an Awesome Engineering Culture
Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for...
3x in 3 years: Scaling an Engineering Organization
Three years ago, I joined an up-and-coming startup called PagerDuty as an Engineering Manager. Having received Series A funding in 2013, the company was in...
Bridging the Gap Between Engineering and Business Teams
It sometimes feels like engineering and business teams speak different languages and work in completely incompatible ways. Agile development teams work with sprints, user stories,...
4 Tips for Introducing Lightweight Agile to Business Teams
Teams that serve the business, such as Business Operations and Business Intelligence, are faced with a barrage of urgent requests and never-ending list of business-critical...
Scrum Your Way: Empower Your Teams to be Different
Here at PagerDuty, our engineering teams are committed to Agile development principles that favor rapid iteration over lengthy periods of design, and favor direct communication...