IT incidents cost enterprises countless dollars in lost productivity each year. Here’s how Slack helps teams stay ahead. Like death and taxes, IT incidents are...
This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked...
Efficiency is key, and as the amount of data, alerts, and incidents keeps increasing, humans alone are not capable of keeping up with the pace....
As a broad umbrella term, IT Operations, or “ITOps” as it’s commonly known, is a term generally covering an organization’s IT workforce outside of software...
4 min read
Alerts routinely present a multipronged challenge to IT: In the time it takes to solve one problem, three or more will appear—quickly growing out of...