The on-call engineer has a critical role to play in incident management. Since on-call engineers are the first responders, they can mean the difference between...
In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert! By popular demand, we’ve tweaked this feature...
Whenever we meet someone the first question we are asked is what we do for a living. We are always on the job, even though...
Knowing your on-call status is more important than knowing if it’s raining outside. Unlike dealing with the drizzle that’s passed over San Francisco recently, if...
This is a guest blog post from Katie Newland. It’s a reaction to her spouse receiving PagerDuty notifications at inopportune times and how her spouse’s...
Anything can happen while you’re on-call. You can experience a quiet, incident-free shift or suffer a severe outage that makes your head explode. Since you...
Want to be internet famous in the DevOps community? Share a personal story of heroism on your personal blog, company blog or community site* about...
Last week, we gave some suggestions for how you can spend your time when you are on-call. However, here are some things that you absolutely...
In a recent survey we conducted of on-call engineers, 51.5% of people stated that while on-call during non-business hours they like to spend time with...
Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting...
Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have...
Push Notifications are the best way to get an alert when something is wrong in your system because they deliver the an easily digestible and...
Don’t know what to give your on-call colleague or family member for the holidays? Look no further. Get them something they will actually use. Create...
This is a 5-part series which shares the personal experience of the PagerDuty on-call unsung heroes. They will share which alerting method they prefer the...
The On-Call Scheduling Best Practices Series is back! In the first on-call best practices series, we covered what equipment is needed and how people want...
Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so...
This is Part 1 in a multi-part series dealing with tips for being on-call.