Don’t settle for “good enough.” Migrate to PagerDuty today.

Your Opsgenie replacement strategy isn’t about maintaining the status quo – it’s about elevating your incident management capabilities to handle future challenges. Atlassian Jira Service Management might seem like an easy migration path, but are you willing to trust your operations to a ‘good enough’ bolt-on module with stagnant innovation?

PagerDuty delivers enterprise-grade reliability, continuous innovation, and comprehensive incident management capabilities that modern operations demand. This is why nearly two-thirds of the Fortune 100 trust PagerDuty to handle time-sensitive, mission-critical work.

Free or Discounted Migration Offer*
For a limited time, PagerDuty has developed a ‘lift and shift’ package for qualified customers—free 5-hour or less migration with purchase if your organization has up to 100 users, (restrictions apply). This option is ideal for teams with minimal customizations. For larger migrations, a consultation will determine the necessary scope, with discounts for qualified cases. All packages offer comprehensive support to move users, teams, technical services, and on‑call schedules.

* The migration offer is valid for purchases of any PagerDuty paid plans closing by April 30, and the migration work must start no later than June 1. This offer is limited to up to 5 hours of consultative assistance in completing the following migration and configuration:

• Up to 100 Opsgenie users and associated Teams to the PagerDuty Equivalent Users and associated Teams
• Up to 3 standard PagerDuty Monitoring & Observability tool integrations
• Up to 10 AIOps Event Orchestration Routing Rules to Technical Services
• Up to 25 Business Services, Technical Services and Service Dependencies
• Up to 5 PagerDuty Escalation Policies and up to 5 PagerDuty Schedules
• Up to 5 PagerDuty Incident Workflows (Basic) for Escalation Policy Mobilization

Excludes assistance with the following:

• Integrations with ITSM providers such as ServiceNow, Jira Server, Jira Cloud, Zendesk, Salesforce Service Cloud, Cherwell, etc.
• Integrations with collaboration software providers such as Slack, Teams, WebEx, etc.
• Setup of advanced PagerDuty features in Enterprise Incident Management, AIOps, and Automation plans, including Incident Types, Incident Workflows (Advanced), Custom Fields, Status Pages, Alert Grouping, Event-Triggered Actions, Automation Actions, Runbook Automation, PagerDuty Status Pages