Operations Cloud
plans and pricing
Includes:
- Easy on-call scheduling
- Unlimited API calls
- 700+ out-of-box integrations (Monitoring and chat)
- No maintenance windows ever
Free Plan, plus:
- Unlimited international phone/SMS notifications, schedules, escalation policies
- SSO
- Ticketing integrations
- Email support
Available Add-Ons:
- AIOps
- Stakeholder License
- Status Pages
- Live Call Routing
- PagerDuty Advance
Business Plan, plus:
- Post Incident reviews
- Incident Workflows: Conditionals, Loops, and Delays
- Incident Workflows: Advanced Actions
- Trigger Incident Workflows on Custom Fields
- Incident Roles
- Incident Tasks
- Premium Slack Actions
- Bi-directional Custom Field Sync with ServiceNow
- Unlimited International phone/ SMS notifications
Included Add-Ons:
- Premium Status Pages
- Stakeholder License
- Live Call Routing
Available Add-Ons:
- AIOps
- Runbook Automation
- Customer Service Operations
- Status Pages
- PagerDuty Advance
Customize and enhance your Incident Management plan with these additional features.
PagerDuty Advance for Incident Management
PagerDuty Incident Management customers (excluding month-to-month) can add PagerDuty Advance to accelerate mission-critical work and mitigate operational risk with GenAI capabilities for the PagerDuty Operations Cloud.
Starting at
$
4980
for 20,000 credits
/month
Automate time-consuming work at every step of the incident lifecycle:
- Surface actionable insights and suggested next steps, directly from Slack (support for Microsoft Teams coming soon)
- Draft an audience-specific status update in seconds
- Summarize the most important automation jobs results
AIOps
Pay only for what you use with transparent, flexible consumption-based pricing.
Starting at
$
699
/month
Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.
- Reduce incident noise with the click of a button. Use built-in ML models, or create your own logic.
- Accelerate triage time with all the incident context you need to resolve faster right at your fingertips.
- Automate the redundant with event-driven end-to-end automation across any or all of your technical services.
Now part of PagerDuty, Jeli helps organizations respond to, manage, and analyze incidents to build more resilient infrastructure and teams. Learn more ->
Contact us
Every incident is an opportunity that reveals how your organization really works.
- Create, manage, and resolve incidents directly in Slack.
- Combine data to tell the whole story of an incident through post-incident reviews.
- Identify patterns across incidents, tools, teams, and time to build resilient systems.
Runbook Automation for Incident Management
PagerDuty Incident Management customers (Business or better) can add Runbook Automation and get the integration capabilities of Automation Actions to diagnose and remediate incidents at discounted pricing.
$
59
per user
/month
Automate diagnostics and remediation for faster resolution.
- Full PagerDuty Runbook Automation managed SaaS environment
- Includes Automation Actions capabilities for Incident Management, AIOps, and CSOps
- Securely connect external automation into PagerDuty Operations Cloud to diagnose and remediate incidents.
Stakeholder License
Provide executives and business stakeholders with the real time visibility needed to keep a pulse on incidents and customer impact.
$
150
per 50 stakeholders
/month
Give stakeholders real-time visibility on incidents and customer impact.
- Access status dashboards and subscribe to customer impacting business services.
- See full incident details including status updates and corresponding postmortems and analytics.
- View in-depth information on teams, services, schedules, and escalation policies.
PagerDuty Status Pages
Proactively communicate the real-time status of your digital operations to your customers while leveraging PagerDuty as your single source of truth.
$
89
per 1000 subscribers
/month
Keep your stakeholders proactively informed about real-time status while leveraging a single source of truth
- Create a public status page and customize it for consistent look and feel of your brand
- Post real-time updates while leveraging "Human-in-the-Loop" automation
- Subscribe your stakeholders using proactive notifications
Workflow Automation
Integrate business processes with technical automation for Dev and IT Operations.
Learn moreAutomate manual work and expedite task completion by connecting business processes with technical automation.
- Automate approvals, information gathering, and multi-channel comms throughout workflows
- Add rich set of actions, integrations, and templates
- Rapid time to value with no-code workflow builder
- Invoke automation through webhooks, custom webforms, emails, or on a schedule
Professional services and support
Enlist the help of our experts and get the most out of your investment.
Transforming critical work at more than 25,000 companies.
Questions? We have answers.
-
How many users do I need?
-
How does the 14-day trial work?
-
What are my payment options?
-
How many systems can I monitor?
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How many notifications are included in my account?
-
Can I only purchase AIOps?
-
Are there any lower cost options for users who are not responders?
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How is PagerDuty AIOps priced?
-
What's not included in Digital Operations Management?
We're here to help.
Our knowledgeable reps can answer any questions you have about our plans,
pricing, add-ons, implementation, or anything else.
Feature comparison
Not available for month-to-month customers
Feature list
Feature comparison
Runbook Automation for Incident Management
Feature list
PagerDuty Status Pages
Feature comparison
subscribers/month
subscribers/month
PagerDuty Advance