Investigate Root Cause

Use AI to gain visibility into recent code modifications that may have triggered an incident.

Reduce complexity

Conduct your investigation into root cause of an incident from a single, interconnected interface.

Gain Visibility

Use our GitHub APIs to get quick access to information about code changes.

Improve Resolution Times

Accelerate the efficiency and effectiveness of your incident response processes.

How can PagerDuty Advance assist you today?

Problem

Incident responders frequently face challenges in identifying the root cause of issues, lacking crucial visibility into recent code modifications that may have triggered the incident. This information gap hinders their ability to swiftly diagnose and resolve problems.

Solution

By having quick access to information about code changes and root causes, incident managers can significantly improve the efficiency and effectiveness of their incident response processes, leading to more robust and reliable systems and improved MTTR.

Technical Job Steps

Prompt:

  • What is the root cause?
  • Did anything change in the service?

APIs required:

Products required:

  • AIOps Change Events

Graphic:

See what you can automate today